Legal

Refund Policy

Refund and cancellation basics.

Effective date: May 4, 2026

GPNJ Solutions LLC

Digital access

RecruitApp sells digital reports, roster reads, and subscription access. Purchases are generally non-refundable once access is generated or unlocked.

Subscriptions

You can cancel from your account. Access usually remains active until the end of the current billing period.

Canceling does not automatically refund the current period.

Plan changes

Upgrades may be charged immediately. Downgrades usually apply at the next billing period.

Billing issues

If you see a duplicate charge or billing error, contact support@recruitapp.com within 7 days. Include your account email and charge date.